Professional Profile

With more than 18 years in hospitality and food-and-beverage operations, I’ve led teams across restaurants, hotels, banquets, and catering throughout Miami. My experience spans pre-openings, day-to-day operations, and restructuring under pressure.

I’m comfortable both on the floor and behind the scenes—coaching service standards, managing schedules, working through P&L details, and partnering with ownership to align financial targets with guest experience.

AREAS OF FOCUS

• Leadership & Culture: Building accountable, service-driven teams with clear expectations and consistent follow-through.
• Operations: Implementing systems for checklists, service flow, sidework, and opening/closing procedures that keep shifts controlled and predictable.
• Financial Discipline: Managing labor, COGS, and controllables with a focus on both guest satisfaction and profitability.
• Guest Experience: Using feedback, reviews, and on-the-floor presence to continuously improve service and standards.